Good client service is no longer enough to exceed client expectations. In an age where financial advisors must retain client revenues and relationships, the stakes have become even higher. It requires a committed team, documentation of client preferences, and finding ways to personalize the planning experience. It’s doing the things other advisors can’t or won’t do.
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Why Many Financial Advisors Struggle with Closing Ratios
by Tiffany MarkarianFinancial advisors don’t struggle with closing ratios because they lack intelligence or credentials. They often struggle because they underestimate the importance of people skills, proper discovery, and persuasion. Selling is not separate from advising; it’s what allows advising to happen. Selling skills are still the foundation of advice.
Read More10 Things Advisors Should Know Before Starting an Independent RIA
by Tiffany MarkarianShould you form your own independent RIA as a financial advisor? For solo advisors and advisory teams who are tired of living under corporate restrictions, independence offers the appeal of more control, higher take-home revenue, and running their business their way. However, unlike larger teams with half a billion or more in revenue and built-in infrastructure, many advisors are not prepared for what’s ahead. When you leave a firm or a broker-dealer, you may feel like you are on an island.
Read MoreThe Hidden Reasons Why Clients Leave Their Financial Advisor
by Tiffany MarkarianLoyalty isn’t built overnight, but many clients will leave their financial advisor. It comes down to consistency and actions over time. In a world dominated by digital communication and complexity, your thoughtful, human actions become the greatest differentiator in your client experience. Learn the 8 hidden reasons why clients leave their financial advisor, so you can avoid the unintentional faux pas that might cost you a relationship that you felt was rock solid.
Read More5 Sales and Marketing Missteps Financial Advisors Often Make
by Tiffany MarkarianFinancial advisors grow through client acquisition and retention. Yet, many advisors often make missteps in the sales and marketing process. This can limit their ability to close new relationships and increase their assets under management. Understanding the five common sales and marketing missteps advisors make can help you refine your approach and build a more sustainable, predictable business.
Read MorePowerful Closing Skills
by Tiffany MarkarianAs a financial advisor, you are not just giving advice; you are using closing skills to encourage prospects to take positive action. You are persuading prospective clients to do business with you. It requires strong sales and people skills. You may have all the competence and technical knowledge in the world, but if a prospect doesn’t agree to do business with you, you will lose the sale or business opportunity.
Read MoreThe 2024 Financial Advisor Marketing Calendar
by Tiffany MarkarianFinancial advisors often struggle with creating consistent marketing and social media content – especially when they don’t have a dedicated marketing team. Now you can plan and organize your 2024 marketing, social media, and client cultivation communications using our free 2024 Financial Advisor Marketing Calendar – featuring brand new content!!!
Read MoreThe Secrets to Scaling an Advisory Practice
by Tiffany MarkarianFinancial advisors are often told by leadership or business consultants to “grow your financial practice,” expand your assets under management, or increase activity. The challenge with growth-based goals is they often overlook the obstacles and historical sticking points that can plague an advisor’s business.
Read More3 Ways to Serve the Emotional Needs of Prospects and Clients
by Tiffany MarkarianIt’s been proven time and time again – emotions drive decision making. By properly uncovering a prospect’s and client’s emotional needs, financial advisors can help them make rational, informed choices. You can help them avoid impulse decisions that may harm their well-being, such as letting an insurance policy lapse or coming out of the market at the wrong time.
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